Terms and Policies
Refund Policy: All test kits purchased from Treat SIBO Clinic are non-refundable once they have been shipped. This policy is in place due to the nature of the products being medical tests, which cannot be reused or resold once they have left the clinic’s premises. However, Treat SIBO Clinic understands that circumstances may arise where a refund is necessary. In cases where the test kit has not yet been shipped at the time of the refund request, Treat SIBO Clinic will process a refund.
Protocol Sale Policy: All protocols sold by Treat SIBO Clinic are considered final sale items. Protocols are digital files that contain valuable information and guidance for patients undergoing treatment. Due to the nature of digital products, Treat SIBO Clinic does not offer refunds or exchanges on protocols once they have been purchased.
Refund Process for Unshipped Kits: If a customer requests a refund for a test kit that has not yet been shipped, Treat SIBO Clinic will initiate the refund process promptly. Customers should contact customer support with their order details to request a refund for an unshipped test kit.
Disclaimer: Treat SIBO Clinic reserves the right to update or modify these policies at any time without prior notice. Customers are encouraged to review the terms and policies regularly to stay informed about any changes that may affect their purchases.
Contact Information: For any questions or concerns regarding the refund policy or any other inquiries, customers can reach out to Treat SIBO Clinic’s customer support team via email at admin@treatsiboclinic.com or by phone at 1-604-968-7426.
